Terms of Service

Agreement to Terms

By accessing or using the services provided by Profix Appliance Repair, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Services

Profix Appliance Repair provides appliance repair services for residential customers in the Las Vegas, Henderson, and Summerlin areas. Our services include diagnosis, repair, and maintenance of major household appliances including but not limited to refrigerators, washers, dryers, ovens, dishwashers, and other kitchen appliances.

Service Requests and Appointments

• Service requests must be submitted through our website, phone, or other approved channels
• Appointment times are estimates and may be subject to change due to unforeseen circumstances
• You must provide accurate information about your appliance and the issues you're experiencing
• You agree to provide safe access to the appliance requiring service
• Cancellations must be made at least 24 hours in advance to avoid cancellation fees

Pricing and Payment

• Diagnostic fees may apply and will be disclosed before service
• Quotes provided are estimates and may change based on the actual repairs needed
• Payment is due upon completion of service unless other arrangements are made in advance
• We accept major credit cards, debit cards, and other forms of payment as specified
• All prices are subject to applicable taxes

Warranty

Profix Appliance Repair provides a 90-day warranty on all parts and labor, subject to the following conditions:

• The warranty covers defects in parts installed by us and workmanship
• The warranty does not cover damage caused by misuse, abuse, or normal wear and tear
• The warranty does not cover appliances moved after service or subjected to unauthorized repairs
• To claim warranty service, contact us within the warranty period with proof of service

Liability

Profix Appliance Repair liability is limited to the cost of the repair service provided. We are not responsible for consequential damages, including but not limited to food spoilage, property damage, or loss of use. We maintain appropriate insurance coverage for our operations.

SMS Text Messaging Terms

By providing your phone number and consenting to receive text messages:

• You agree to receive service-related and marketing text messages from Profix Appliance Repair
• Message frequency is up to 4 messages per month
• Message and data rates may apply depending on your mobile carrier
• You can opt out at any time by texting STOP to any message
• Text HELP for assistance or contact us at (725) 425-5550
• Consent to receive text messages is not a condition of purchase

Customer Responsibilities

• Provide accurate contact and service location information
• Ensure safe and clear access to the appliance requiring service
• Be present or have an authorized adult present during service
• Secure pets and ensure a safe working environment for technicians
• Notify us of any hazardous conditions before the appointment

Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Profix Appliance Repair and protected by copyright and trademark laws. You may not use our content without written permission.

Dispute Resolution

Any disputes arising from these terms or our services will be resolved through binding arbitration in Clark County, Nevada, under the rules of the American Arbitration Association. You agree to waive your right to a jury trial.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified terms.

Contact Us

If you have questions about these Terms of Service, please contact us at: